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FAQ

Are custom orders available?

Custom orders are currently unavailable however, if you would like a particular size or colour of a specific piece feel free to reach out and we can discuss the possible options. 

 

How are the pieces measured?

All pieces are measured in centimetres.

The length of each wall hanging is measured from the top of the hanging rod to the end of the tassels.

The width of each wall hanging is measured from one side to the other at the widest point - the hanging rod is excluded in this measurement.

The hanging length is measured from the hanging point to the top of the hanging rod.

 

How do I care for my wall hanging?

All pieces are made secure however, please treat them delicately to keep them in the best condition.


How much does shipping cost?

Standard shipping is FREE for all orders within Australia. 

How long will it take for my order to arrive?

All orders are dispatched between 1-3 business days using Australia Post. Arrival is then dependent on Australian Post standard shipping times, which are typically between 3-7 business days. 

 

Are returns accepted?

Returns and exchanges are not accepted however, please reach out if there are any questions or concerns with your order.